Reference

How mgline Handles Your Personal Information

This page covers what data mgline collects when you open an account, make a deposit through JazzCash, Easypaisa or Raast, or contact our support team.

Account data stays encryptedPayment details never stored in plain textYou can request your data any timeNo third-party ad tracking without your consentApplies where local law permits access

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply technical and procedural controls across every layer of the account journey — from the moment you register to every payment you process via JazzCash, Easypaisa or Raast. The four areas below cover the specifics.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Stored account records, including payment references, sit behind access-controlled databases not exposed to the public internet.

Cookies and Session Tracking

We use session cookies to keep you logged in and performance cookies to detect errors. You can adjust cookie preferences through your browser settings; disabling all cookies may affect account functionality.

Retention and Deletion

Account data is kept for the period required by applicable financial and compliance rules. Once that period expires, records are deleted or anonymised. You may request early deletion where our legal obligations permit it.

Requesting Changes to Your Data

Contact support via live chat or email with your account number and the specific correction or deletion you need. We verify your identity first, then process the request in line with applicable local law.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold, raise a concern about how it is used, or ask us to correct something on your account, reach out through any of the channels below. We aim to acknowledge privacy-related requests within a reasonable window and respond in full once we have verified your identity.

Email Support Send a written data request or privacy concern to our support email. Include your registered account number so we can locate your records and respond accurately.

Live Chat Start a chat session from your account dashboard. Our team can confirm what data categories we hold and walk you through the request process in real time.

Account Settings Some data preferences — such as marketing contact consent — can be updated directly inside your account profile without needing to contact support at all.

What We Collect and Why We Collect It

mgline Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the registration details you submit — your name, contact number and email address. If you deposit using JazzCash, Easypaisa or Raast, we log the transaction reference and amount to reconcile your wallet credit; we do not store your wallet

1
PIN or full mobile banking credentials. Session data — the pages you visit, how long you stay, your device type and browser — is collected automatically to keep the platform running correctly and to detect unusual activity on your account. We may share data with payment
2
processors strictly to complete a transaction, or with security partners to investigate fraud. We do not sell your personal information. Data retention follows the period required by applicable financial compliance rules in your region; after that window closes, identifiable records are deleted or anonymised. You have
3
the right to request a copy of the data we hold on you, ask for corrections, or request deletion where local law and our compliance obligations allow. These rights depend on your location and the applicable legal framework — access to this platform is available only
4
where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on mgline

These are the questions we hear most often about data, account privacy and your rights as someone with an mgline account.

We collect your name, phone number and email at registration. If you deposit via JazzCash, Easypaisa or Raast, we log transaction references — not your wallet PIN or banking password.

We share data only with payment processors to complete your transaction and with security partners to investigate fraud. We do not sell or rent your personal information to third parties.

We keep your data for the period required by applicable financial compliance rules in your region. After that window closes, identifiable records are deleted or anonymised.

Yes. Contact our support team via live chat or email with your account number. We will verify your identity and send you the relevant records within a reasonable timeframe.

Send a deletion request through live chat or email. We review it against our compliance obligations first. Where local law and our retention rules allow, we will complete the deletion and confirm it to you.

We use session and performance cookies. You can adjust or block them through your browser settings, though disabling all cookies may affect how your account login and session management work.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How mgline Handles Your Personal Information

How We Protect and Manage Your Information

How to Reach Us About Your Data

Common Questions About Your Privacy on mgline

01 What personal data does mgline collect when I register?

02 Does mgline share my data with anyone?

03 How long does mgline keep my account data?

04 Can I request a copy of the data mgline holds on me?

05 How do I ask mgline to delete my data?

06 Does mgline use cookies, and can I turn them off?

Privacy Policy

Related pages

Related pages